10 Questions To Ask Your Alarm Company

The protection of your home is paramount to you, and as we all know locking your doors and using common sense only goes so far. Home security systems can deter would-be thieves from breaking into your home, but how do you know that your alarm company is up to par? When choosing amongst the alarm companies in Indian Wells, you should pose these ten questions.

1. How Long Have They Been in Business?

By asking how long an alarm company has been in business you can discern whether or not they know what they’re doing. You want someone who’s seasoned watching over your home, and loved ones, not a newbie who may miss something. When choosing an alarm company make sure they’ve been around long enough to have experience backing them up.

By asking how long an alarm company has been in business you can discern whether or not they know what they’re doing. You want someone who’s seasoned watching over your home, and loved ones, not a newbie who may miss something. When choosing an alarm company make sure they’ve been around long enough to have experience backing them up.

2. With What Frequency do they Check their System?

Just because an alarm company offers 24/7 monitoring doesn’t mean they have what it takes to secure your home. They need to routinely check their system as they would routinely check your house. Even the best of systems require maintenance, make sure your alarm company is maintaining the one that’s watching your home.

Just because an alarm company offers 24/7 monitoring doesn’t mean they have what it takes to secure your home. They need to routinely check their system as they would routinely check your house. Even the best of systems require maintenance, make sure your alarm company is maintaining the one that’s watching your home.

3. What Product Lines do they Carry?

While this may seem trivial to ask, it’s actually one of the areas where brand names matter. Not all security equipment is created equally, nor does it always share compatibility. It’s important to know that the brands your alarm company is using will communicate effectively with a mobile app as well as the control panel in your home. This is one area where you should spend a little extra to make sure your system does everything it can to protect your home.

4. Are they Local?

An alarm company being local has huge benefits to their consumers. It creates ties to the community, and therefore that company has a vested interest in keeping their good name amongst the people within that community. Palm Desert Alarm companies are local and care about serving the people in the Palm Desert, Palm Springs areas. Plus when your alarm company is local, you have the added benefit of knowing what the security concerns are risk factors are in your area specifically.

5. What Licensing do they Hold?

All states have stipulations about business licenses. Ask about what specific licenses they hold within the security arena. You are seeking professionality here. If they hold licensing above and beyond just a general business license, they’ve likely had special training in the security field. This makes the company more qualified to become your alarm company.

6. What are the Terms of a Contract?

Some alarm companies will require a contract for a specified period of time. If you do have to sign a contract with the alarm company you need to know exactly what the terms of the contract are before signing. Things to consider when signing a contract are; how long the contract lasts, if it will auto renew, if the price is subject to change upon renewal, and if you will be required to renew the contract in order to keep the service. One final thing to contemplate is whether or not you can get out of the contract should you be displeased with the alarm company’s service, and at what cost. Make sure you know what you are signing before agreeing to anything.

7. What is the Final Cost?

As with any service, there can be unexpected fees associated with securing your home. Make sure that you know what kinds of things the alarm company will charge you for. Some alarm companies charge for false alarms, others for every time a technician is sent to your home, some don’t take into account taxes when discussing the monthly price; so make sure you know what the final cost will be.

8. Does their Specific System Qualify you for a Homeowner’s Insurance Discount?

Many homeowner’s insurances offer a discount for having an alarm system installed. The national average for savings is at about 10% off your homeowner’s insurance. There are specific qualifications that need to be met in order for you system to save you money, so talk with your insurance company to find out what they are. Ask your alarm company if they use the components needed to qualify you for the discount.

9. Will they Give you a Guarantee?

Any company who takes pride in their final product will offer some sort of satisfaction guarantee. An alarm company should be no different. If they are confident in their ability to secure your home they should offer you some sort of guarantee for your security.

10. Will You Retain Your System Should You Move?

If for some reason you were to leave your home, would your system have to stay in your home, or could you take it with you? Many systems are wireless and can be moved with the homeowners. In the event that your system is wired, will your alarm company offer you a deal on the installation of a new one in a new home? If you are a loyal customer there should be some way of transferring service.

Your alarm company should be a part of your family because they protect your family. Make sure you’ve done your research before you hire anyone. While there is a myriad of choices for alarm companies in Palm Desert, not all are the same. Protect your home by hiring the best.